DUA Unemployment Information

The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance program, providing temporary assistance to unemployed Massachusetts workers.

For additional information, please visit the DUA website:

Department of Unemployment Assistance (DUA)

How to Apply for Unemployment Benefits


How to Request a Benefit Payment



Unemployment Insurance Computer Lab
The Career Center of Lowell has a self-directed online computer lab that claimants may utilize. Customers can use this computer lab to:

  • Open or reopen their claim
  • File for their weekly unemployment benefits
  • Receive a printout of their unemployment benefits.

Please remember to call (877) 626-6800 if you have questions about your Unemployment Insurance claim. The Career Center does not offer any one-on-one UI service.